For long, getting to know what hotel guests want has been every hotelier’s bugbear. Ambivalent, unclear suggestions from customers impede hoteliers’ ability to take concrete...

In the hospitality industry, the importance of superior guest service is unquestionable. It is self-explanatory why the industry is focusing a lot on measuring the consequence of...

Part 3 of 4 In Part 1 & Part 2 of the blog series, we discussed Distribution by Season and Tracking Demand per Room Type and Pricing the Room type Supplements Based on the...